PAVONIQ Frequently Asked Questions
What is PAVONIQ?
PAVONIQ is a multi-category ecommerce brand focused on practical products for everyday living.
What is Pavoniq FurLift™?
FurLift™ is a reusable pet hair remover designed to lift loose cat and dog hair from suitable fabric surfaces and collect it inside a built-in chamber.
How do I use FurLift™?
Move FurLift™ back and forth across a compatible fabric surface. Collected pet hair gathers inside the chamber. Open the compartment, remove the collected hair, and reuse the tool.
Where can I use FurLift™?
FurLift™ is intended for suitable fabric surfaces such as couches, bedding, pet beds, carpets, clothing, and vehicle upholstery. Performance can vary by fabric, surface texture, and the type and amount of pet hair. Test on a small, inconspicuous area first when using on delicate fabrics.
Does FurLift™ require batteries, tape, or refill sheets?
No. FurLift™ is manually operated and designed to be reused without batteries, sticky tape, or replacement lint-roller sheets.
What pack sizes are available?
FurLift™ is planned in 1 Pack, 2 Pack, and 3 Pack options. Final availability may change before launch.
Do you accept returns?
Yes. Eligible items may be returned within 30 days of delivery. Customers are responsible for return shipping costs for standard returns, including change-of-mind returns. Original shipping charges, if any, are non-refundable.
What if my item arrives damaged, defective, or incorrect?
Please contact PAVONIQ before returning the item. We will review the issue and provide the appropriate resolution. Photos or other information may be requested.
How long does shipping take?
Shipping and fulfillment timeframes are still being finalized. Final delivery estimates and any applicable shipping charges will be provided before launch and shown at checkout.
How can I contact PAVONIQ?
Please use our Contact & Support page. Our customer support contact details will be finalized before launch.